Overview
As Director of Urban & Off Campus Support Services at UMass Boston, I led the development and implementation of program policies and procedures, fiscal management, and personnel supervision related to direct service provision, program development, and student support activities.
Key Initiatives
Strategic Leadership
- Led unit-level strategic planning and assessment.
- Used data to inform practice and improve programs and services for students facing basic needs insecurity.
Funding & Partnerships
- Maintained and facilitated relationships with funding organizations.
- Wrote grant proposals and participated in fundraising activities to ensure sustainable program operations.
Student Empowerment
- Developed initiatives that encouraged student agency in addressing systemic poverty.
- Supported students in building resilience and self-advocacy skills.
National Engagement
- Engaged in national dialogue on collegiate basic needs insecurity.
- Maintained relevant professional relationships and participated in conferences and research initiatives.
Research & Publications
This work contributed to a broader understanding of how institutions can better support students facing economic challenges while pursuing higher education.